Posts Tagged ‘service’


Ken Blanchard Customer Speaker


Ken Blanchard is Chairman of The Ken Blanchard Companies, a full-service management consulting and training company that he founded in 1979. His coauthored The One Minute Manager® series. Ken has been featured in Time, People, U.S. News & World Report, and numerous other publications. Duration : 0:5:56 Recommended ReadingBusiness Management Training Leads to 21st. Century [...]

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Leverage The Power of the Internet To Grow Your Business!
Internet Marketing Explained - Main Street Profits via Cyberspace!


Management Training: Giving Feedback

© 2010 – 2011 Shari Harley http://www.leadershipandsalestraining.com/ Have you ever needed to address a concern with a client, colleague or direct report but you weren’t sure what to say or how to say it? Perhaps you waited, hoping the problem would go away, but it didn’t. It either stayed the same, or got worse. Have [...]

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Customer Service Training Video

http://www.telephonedoctor.com/ MAINTAINING CUSTOMER RELATIONSHIPS Most everyone understands the importance of excellent customer service during the purchasing process. But what happens after the transaction? How do we cement a relationship with customers to move their purchase from merely a transaction into a long-term relationship? This course emphasizes the importance of follow up after the sale and [...]

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Business Management & Customer Service : About Management Training Games

Management training games are a great way to identify natural leaders, build team spirit and motivate the management team. Research the best management training games, and hire a professional to lead the games with insight from a business consultant in this free video on running a small business. Expert: Helen Vella Contact: www.vellaandassociated.com Bio: Helen [...]

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Family Business: Eberhard Sasse | Made in Germany

If someone at a party asks Eberhard Sasse about his work,he says he cleans and does odd jobs. He works in facility management performing all the necessary services for a building,from cleaning to security and technical maintenance.Report by Kerstin Schweizer Duration : 0:4:52 Recommended ReadingBusiness Management Training Leads to 21st. Century Business SuccessAbout schorlaship for [...]

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