Family Business Management Leadership Training

Looking to jump into sales management in about 6 months.
Can anybody name some good books on training for it and possibly some seminars or classes in or around London?
Start with these boys
http://www.ismm.co.uk/
…then follow your nose.

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I would like to do learn leadership skills, project management, strategic decision. I am not sure whether I need to go for an MBA or any project management courses. Also please tell me the institiutes available for me to take the courses this year itself. I have 4 years of experience in IT.
Can [...]

Im setting up a Project focusing on improvments in the part of Information- and Knowledge Management for the 1600 Callcenter Agents. Im searching for benchmarks and references of companies that have an information management (based on a portal solution?) that is integrated with the companies knwolegde management ant the training management. Im interested to [...]

apply on line.

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I currently work as a secretary for a construction company, and they want me to start getting into doing the payroll, 1099s, W-2s, and that kinda stuff. We also want to be able to better track different job profit & loss. Quickbooks Premier seems to be good software solution (we currently use pro), but i [...]